Whether you are a former or an existing client or just visiting our website, the privacy of our users is one of our main concerns. We are committed to safeguarding all personal information collected from our clients and visitors.
By providing AAFX Trading with your personal information such as your Name, Mailing Address, ID number, Passport Number etc., you are providing us with full consent to gather, utilize, store and protect the information provided in the manner described below.
We will collect personal information from clients under the circumstances stated below:
When opening a Live/Demo trading account with AAFX Trading (When filling in electronic registration forms)
When funding your personal trading account
When withdrawing from your personal trading account
The Personal Information that may be Collected Includes:
Personal Information such as Full Name, Address, Date of Birth, ID Number and Occupation
Financial Information such as assets, investment experience and monthly income, in order to evaluate your trading experience
When funding your account or withdrawing from your account, we may request documents such as a copy of an ID Document, Utility Bills and a Bank Statement
The above information collected from clients, help AAFX Trading understand your financial needs, provide you with products and services suitable to your needs, process your account transactions in a timely manner as well as provide you with the highest level of customer support.
Clients willingly provide AAFX Trading with the personal information collected under the following in the following ways:
On Completion of Electronic registration forms placed on the AAFX Trading Website or on an AAFX Trading Minisite
When funding or withdrawing from trading accounts, clients voluntarily provide required documents
When trading on the AAFX Trading system
When contacting AAFX Trading or responding to a promotion advertised
We use a number of cookies on our website for analytics to help us understand the usage and how visitors engage with our website gathering anonymous data. A cookie, also known as an HTTP cookie, web cookie, or browser cookie is a small file saved on people’s computers to help store preferences and other information that’s used on webpages that they visit. Cookies contain information that is transferred to visitors’ computer hard drive and may include information which allows us to better understand how they are navigating across the site. Visitors can choose if and how these cookies will be accepted by changing their preferences and options in their web browsers. It is important to note that there is not any personally identifiable information collected as part of this process.
AAFX Trading will utilize the information collected from clients for the following purposes:
To verify clients identity
To set up, maintain and manage clients’ personal trading account
To process deposits and withdraws in clients’ personal trading account
To keep clients up to date with news, updates and new promotions at AAFX Trading
To analyze client activity in order to improve and provide clients with the best products and services.
To provide clients with top – quality customer support
The Sharing of Clients Personal Information
AAFX Trading do not share any client information with any affiliated or unaffiliated 3rd parties and only under the below circumstances will clients personal information be shared:
In order to open, operate and serve your personal trading account, AAFX Trading may share information with service providers such as attorneys, accountants, auditors, and other financial professionals
In order to protect against fraud, money laundering, unauthorized transactions, claims or other liabilities
Income, credit history, net worth, or income information, will not be shared by AAFX Trading under no circumstances
The company may share information with affiliates and introducing brokers, mainly for the calculation of these entities’s compensation.
Right on top of the AAFX Trading priority list is clients security, therefore AAFX Trading takes all the necessary steps to make sure that your data is safe with us.
AAFX Trading use the top notch data security technology, firewalls and data encryption.
Every client owns his own personal user name and password which he uses to access AAFX Trading systems.
All client information at AAFX Trading is restricted to a small group of management and employers that need to use this information
If you have any questions, concerns or complaints, please don’t hesitate to contact us via phone, email or chat. AAFX Trading offers customer support in multiple languages.
We would like to inform you that we will be performing important scheduled maintenance and MT4 server upgrades which will temporarily restrict access to the MT4 platform from 14:00 GMT to 20:00 GMT on 12-sept-2020
How this Major Upgrade of the MT4 server will affect you?.
1: It will improve the stability and speed of the quotes.
2: Two new servers will be added to the platform which will improve the latency.
What changes you have to make in order to connect to your MT4 account after the maintenance will complete?
1: Download the upgraded version of our MT4 using the below link so the new servers will show up automatically.
2: If you have installed indicators and EA scripts on the current version of our MT4 and if you wish to connect to your live account on the same platform use the following server details in the server section : 22.214.171.124:443
3: If you wish to connect to the mobile app of MT4 you will need to connect to the new server : AAFXTrading-Live as the old server AAFX-Real will no longer work.
4: This upgrade is for the live account only and for the demo account server upgrade we will perform on next weekend. So if you wish to use Demo account on the old desktop platform it will work on AAFX-Demo and also on the mobile app it will be same server AAFX-Demo. But if you wish to access your demo account to the upgraded MT4 desktop version you will use the following server Address: demo.fxservers.net:443